How to Request Content for Download
1. Find Content: Use the search bar or content categories on the homepage to find the content you want to download.
2. Filter Results: Narrow your search using the filter options on the left side of the page.
3. Select Content:
- Add to Collection: Add the entire piece of content to a collection to download the whole asset.
- Create Clips: Use the clipping tool to select specific sections of the content. Rename clips by clicking on the clip name, and add them to a collection.
4. Access Collections: Click the notification bell (top right corner) or the 'Collections' tab (top left menu).
5. View My Collections: Select 'My collections' from the Collections sub-menu.
6. Locate Collection: Find the collection you want to order.
7. Request Download: Click the three dots on the collection and select 'Download Request Form'.
8. Complete Form: Fill out the download request form. (Scissor icon indicates a clip)
9. Submit Request: Click 'Send' to send a request to the internal team.
10. Process Order: The team will process the order.
11. Order for Another User: Once processed, go to the collection and select 'Order all downloads for another user'. Tick the 'Include full media' box and choose the footage version.
12. Place Order: Click 'Place Order' to start the jobs queue.
13. Access Downloads: Downloaded content will be available in the 'Your Orders' section of your account.