How to Request Content for Download

1. Find Content: Use the search bar or content categories on the homepage to find the content you want to download.

2. Filter Results: Narrow your search using the filter options on the left side of the page.

3. Select Content:

• Add to Collection: Add the entire piece of content to a collection to download the whole asset.

• Create Clips: Use the clipping tool to select specific sections of the content. Rename clips by clicking on the clip name, and add them to a collection.

4. Access Collections: Click the notification bell (top right corner) or the 'Collections' tab (top left menu).

5. View My Collections: Select 'My collections' from the Collections sub-menu.

6. Locate Collection: Find the collection you want to order.

7. Request Download: Click the three dots on the collection and select 'Download Request Form'.

8. Complete Form: Fill out the download request form. (Scissor icon indicates a clip)

9. Submit Request: Click 'Send' to send a request to the internal team.

10. Process Order: The team will process the order.

11. Order for Another User: Once processed, go to the collection and select 'Order all downloads for another user'. Tick the 'Include full media' box and choose the footage version.

12. Place Order: Click 'Place Order' to start the jobs queue.

13. Access Downloads: Downloaded content will be available in the 'Your Orders' section of your account.